Using Video to Connect With Social Media Followers

Using video to connect with your social media followers is something which is becoming more and more popular for businesses and has a range of great benefits. As mentioned earlier, social media and the online shopping boom means that customer service is now something which is expected 24/7.

Customers expect to be kept up to date with their favorite brands through social media networks such as Facebook, Twitter, Instagram, YouTube and Snapchat.

Facebook Live Video – One of the best ways to keep your customers up to date using social media and video is Facebook’s Live Video feature. Not only does Facebook now allow you to keep your customers up to date in real time when you’re doing something special such as attending a big industry event, taking part in charity fundraising, or unveiling a big new product, it also allows you to communicate directly with your customers, for example through live question and answer sessions.

Leave a Reply

Your email address will not be published.